REPRESENTATIVE PROJECT · Specialty manufacturing
From four disconnected systems to Zoho One in stages
A 60-person specialty manufacturer came to us running Salesforce for sales, QuickBooks for accounting, a homegrown Access database for inventory, and shared spreadsheets for everything else. Salesforce was too expensive for what they were getting, the data didn't talk between systems, and reporting required someone to manually reconcile numbers every month.
We started with a paid scope study to map the operations and propose the starter implementation. Month 1 was CRM and Books only. Salesforce data migrated in cleanly, QuickBooks accounting moved to Books, the chart of accounts rebuilt, and the two apps wired together so customers and invoices stayed in sync. Their team was using it on real deals and real billing within a few weeks.
Over the next year we layered on Inventory (replacing the Access database), Desk for customer support, Analytics for cross-app reporting, and a few Creator apps for production tracking that didn't fit anywhere else. Each layer plugged into the foundation. Nothing got rebuilt.